Services

Guides for Fresh “Cred-Read” Users

pub:Zhejiang Library  time:2018/07/03  count:148

1. Place orders

Use your ID card no. to log into the “Cred-Read” platform. Should there be any pop-up message that you have not activate the service yet, you can follow the “Library Credit Service” on your AliPay APP and activate the service with your 550-point of “Zhima Credit”;

Add the books you want to the shopping cart—if compliant with the procurement rules, the “add to the shopping cart” is available; otherwise, it is not (for more details about the rules, please check the ‘FAQ’);

You can choose to continue shopping or checkout by clicking the corresponding button shown on the page;

Before placing the order, fill in your specific address and contact according to the requirement by the online store;

Upon a successful order, the store will ship out your package and deliver it to the address you provided.

2. Receiving

Home delivery. Make sure that your phone is reachable.

3. Return of Books

Please bring the books borrowed and your ID card to the nearest library for the return or send the books back to Zhejiang Library. Any overdue return will cause a suspension of “Cred-Read” service. For more details, please check the “FAQ”.

4. Inquiries

Tel: 0571-87987615 (from 8:30 – 11:30, 13:00 – 17:00, Mon to Fri)